How can we help you?
Support via phone
Even in the age of Internet, KAS offers personal, phone consultation for fast support worldwide.
As an international customer, call: +49 36075589391
For German-speaking countries, call: 036075589390
Support via email
The classic form of support in the age of the Internet is email. Feel free to describe your issue to us with pictures or videos.
Send us your issue by email to: support@kas-systems.de
Repair service
KAS takes pride in its repair service. Instead of the usual guaranteed period for repairs of 10 years after the purchase, KAS offers repair options up to 20 years after delivery. If a repair is impossible because parts from suppliers are no longer available, KAS always offers you options for replacing the part with new technology.
The first step is to send us an email to: support@kas-systems.de
Field service
If you're in need of any kind of field service, for example installations, maintenance, repairs or training, please send us an email. Briefly describe your request and feel free to attach photos or videos.
Please contact us by email at: support@kas-systems.de
Spare parts service
Good availability is a prerequisite for a quick and efficient solution if you urgently need spare parts. We offer tested original spare parts. Thanks to our long-standing partnerships with many logistics service providers, we can send spare parts to you quickly and reliably. You can choose between standard shipping or express shipping.
Order spare parts by email to: support@kas-systems.de
Training offerings
We offer training courses on our products and technologies worldwide in English and German. Other languages are available on request and by arrangement. All training courses can be held at KAS in Germany or at your location.
Send us an email with your desired training content, training period, training language and training location to: support@kas-systems.de